Google Update: Cancellable Rates

April 16, 2020– One important way to help Hotel Search users during the COVID-19 crisis is to present cancellation policies for hotel bookings to users whenever possible. Google’s Hotel Search UI is being updated to include a filter for hotels where partners are offering rates flagged as “cancellable” so users can make more informed booking decisions given the current uncertain circumstances. When the filter is applied, only the advertisers with refundable rates will enter Hotel Ads auction.

Recommended steps for the rates to be eligible for “cancellable” classification:

  • Provide refundability data via existing price feeds (highly recommended)
  • Setup a global refundable rates policy (recommended only for account or brand-level policy updates)
  • Update your callout messages to include information regarding refundability (least recommended) (read more about the callouts here)

More information can be found here.

DerbySoft Expands Partnership with Rakuten Travel Xchange

April 11, 2022, Dallas, Texas— DerbySoft, the leading technology provider of high-performance distribution services, announces an expansion of their partnership with Rakuten Travel Xchange, the accommodation connectivity and travel technology division within the Rakuten Group. DerbySoft and Rakuten Travel Xchange (RTX) signed a formal partnership in early 2021 to leverage DerbySoft’s strong global presence and

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DerbySoft awarded Expedia Group 2022 Preferred partner status!

DerbySoft awarded Expedia Group 2022 Preferred partner status!

DerbySoft awarded Expedia Group 2022 Preferred partner status! Experience our high-quality connection with Expedia Group Today we are excited to announce we have earned status as a Preferred Connectivity Partner for 2022 with Expedia GroupTM. This recognition underscores our focus on building and maintaining a high-quality software connection that empowers you to serve travelers better

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DerbySoft Connects Luxury Escapes

Luxury Escapes Launches Connectivity Through DerbySoft Dallas, Texas, February 15, 2022— DerbySoft, the leading technology provider of high-performance distribution services, announces a new partnership with Luxury Escapes, located in Melbourne, Australia. Launching in 2013, Luxury Escapes is one of the world’s fastest growing travel companies, with more than four million members worldwide. Luxury Escapes works

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