Google Update: Cancellable Rates

April 16, 2020– One important way to help Hotel Search users during the COVID-19 crisis is to present cancellation policies for hotel bookings to users whenever possible. Google’s Hotel Search UI is being updated to include a filter for hotels where partners are offering rates flagged as “cancellable” so users can make more informed booking decisions given the current uncertain circumstances. When the filter is applied, only the advertisers with refundable rates will enter Hotel Ads auction.

Recommended steps for the rates to be eligible for “cancellable” classification:

  • Provide refundability data via existing price feeds (highly recommended)
  • Setup a global refundable rates policy (recommended only for account or brand-level policy updates)
  • Update your callout messages to include information regarding refundability (least recommended) (read more about the callouts here)

More information can be found here.

trip(eaze) and DerbySoft

DerbySoft Develops a New Partnership with trip(eaze)

Dallas, Texas, November 9, 2021— DerbySoft, the leader in high-performance distribution services, announces a new partnership with trip(eaze), an exciting group accommodation contracting platform. trip(eaze) will be the first platform of its kind allowing group tour operators to source and compare group friendly hotel properties side by side and directly contract room blocks of 10

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DerbySoft Becomes a Certified Partner with Infor

Dallas, Texas, November 1, 2021– DerbySoft, a leader in high-performance distribution and digital marketing, has recently expanded its growing list of industry partners to include Infor, a global leader in cloud software for the travel industry, by offering two-way distribution and digital marketing solutions for hotel properties already installed with Infor HMS, a cloud-based PMS.

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DerbySoft Fuels Office Expansion in Barcelona + Announces Major Milestone

DerbySoft Fuels Office Expansion in Barcelona + Announces Major Milestone DALLAS, Texas and BARCELONA, Spain, October 6, 2021— DerbySoft, the leading provider of high-performance distribution services for the global travel industry, hits a major milestone in September 2021 by processing 12 million hotel room nights per month and announces the growth of the Barcelona office.

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