What AI Voice Agent Offers the Industry
Booking and VCC Verification
Confirming the Properties have the Correct Booking and Payment Details Before the Traveler Arrives at Check-In
Invoice Collection
Retrieve Folios When APIs are Not Available or When Invoices Need Correcting
Booking Changes
Handle Urgent Modifications when Automation Fails or When Travelers’ Bookings Need to be Modified
Scalable
Automatically Adapts to Your Specific Processes and Workflows and Scales Effortlessly to Millions of Bookings Per Year
Benefits to Travel Companies
Reduces Manual Efforts
Significantly Reduces Human Agents’ Workload and Call Volume Leading to More Efficient Use of Employees’ Time
Better Scalability
Call Scalability Allows for Process Improvements that can Become a Competitive Advantage
Increase Customer Experiences
Eliminates All Potential Friction for Travelers During the Entire Travel Experience– from Booking to Check-In to Check-Out and Reconciliation
Improved Collection Processes
Through AI, Payment Successes and Invoice Collection Rates Increase
Simple Setup. Real Impact.
Flexible Deployment to Fit Your Workflow
Companies using AI Voice Agent solution are already seeing a 70–90% reduction in costs associated with manual calls. In pilot programs with leading TMCs, over 75% of bookings were completed through the AI Voice Agent, eliminating manual labor.
Trusted by major travel companies around the world
Our partners include：
Major hotel groups, independent hotels, major OTAs, vertical search channels, social media platforms and travel management companies of all sizes around the world.
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DerbySoft’s world-class services are designed to deliver seamless, frictionless commerce, accelerating the pace of companies’ connections, growth, and optimization of profits.