Business Travel Solutions
Corporate travel, modernized from booking to reconciliation.
DerbySoft Business Travel Solutions connects hotels and TMCs through a single platform. Lower costs, cleaner payments, and automated back-office workflows for everyone in the chain.
Contact salesA solution for both sides
Learn what Business Travel Solutions brings to your side
What it does
One connection covers the full booking lifecycle.
From the moment a TMC books to the final commission match, DerbySoft handles the steps that generate friction. Each stage can be activated independently; connectivity is where to start.
Connect
Direct link to your Central Reservation System (CRS). Rich, structured content that AI booking tools and OBTs can parse cleanly. Live in days, not weeks.
Pay
Virtual Credit Card (VCC) authorized and processed above-property before arrival, with status synced back to the hotel. AI-driven checks catch anomalies before anything manual reaches the desk.
Invoice
Folio retrieved, validated, and routed as structured data. AI extraction removes post-stay chasing from TMCs.
Reconcile
Bookings, stays, payments, and commissions matched by AI. Only true exceptions surface for review.
Who is it for
A solution for every team
This is a multi-stakeholder decision. Each role measures success differently. Here’s what each one gets.
Win more corporate volume through the channels that matter.
Your corporate booking share lives and dies on TMC relationships. DerbySoft makes your properties easier to find, book, and prefer. With direct connectivity that puts richer content in front of travel managers and OBT search results.
- Higher corporate booking share with preferred TMC partners
- Activate new TMC deals in days, not 6-12+ weeks
- Structured content gives your properties a search advantage in OBT results
- Full TMC production visibility, no more volume hidden inside OTA flows
Cut cost per booking without cutting reach.
The GDS takes 6-12+ weeks to map new rates and charges a per-booking fee that adds up at scale. DerbySoft direct connectivity delivers richer, structured content at 75%+ lower cost and activates in days.
- 75%+ lower distribution cost vs. standard GDS fees
- Live with a new TMC partner in days, not quarters
- Structured content: rates, policies, inclusions, updated in real time
- Recapture 3-5% margin on bookings currently routed via B2B OTA rates
- Complements the GDS; shifts suitable volume, doesn’t disrupt it
Payment certainty before the guest arrives.
VCC failures don’t just frustrate your payments team, they create front-desk friction that affects the guest experience. DerbySoft authorizes above-property, so payment status is confirmed long before check-in and no one at the desk is ever surprised.
- Zero manual VCC keying, auth forms, or fax-back requests
- Payment status returned to your systems with every booking
- Fewer declines, fewer calls from TMCs, fewer front-desk escalations
- No change to your acquirer or existing payment relationships
Reconciliation that runs without your team.
Manual booking-to-commission matching is expensive, slow, and error-prone. DerbySoft automatically matches bookings, stays, payments, and commissions, and surfaces only genuine exceptions. Your team reviews what needs attention, not everything.
- Automated matching across bookings, stays, payments, and commissions
- <5% of bookings need manual review, down from 15-20%
- One source of truth, disputes resolved on data, not on emails
- Exception flags with full context, not raw discrepancies
Less chasing. Fewer escalations. More time for guests.
Post-stay folio requests and front-desk payment escalations are operational noise that should not exist. DerbySoft removes both: folios are delivered automatically after every stay, and payments are confirmed before any guest arrives.
- Structured invoice and folio data delivered after every stay, no requests, no chasing
- No more TMC calls to the property asking for post-stay documentation
- Payment issues resolved above-property before check-in
- Fewer front-desk escalations across the portfolio
What you get
Four outcomes your chain measures from day one.
Each benefit maps to a stage of the platform. Each is trackable against a baseline you agree before the pilot starts.
Lower cost to reach your TMC partners
Direct connectivity to TMCs and OBTs at roughly a quarter of the GDS fee. No channel conflict, just cleaner volume on routes you already promote.
Activate new TMC partnerships without the wait
No GDS mapping cycles, no manual content reconciliation. Rich structured content is delivered directly to your TMC and OBT partners from the moment you connect.
Payment that works before the guest checks in
VCC-authorized above-property with payment status returned to your systems automatically. No auth forms, no manual keying, no front-desk declines.
Back office that runs without your team
Bookings, stays, payments, and commissions matched automatically. Invoices and folios delivered, not chased. Your finance team sees only what needs their attention.
Getting started
A phased pilot. Measurable results before you scale.
Each phase builds on the last and delivers evidence before the next begins. Scope markets, partners, and rate plans together at pilot scoping. No enterprise-wide rollout required to start.
Connectivity
- Select pilot markets and rate plans
- Map TMC and OBT partners
- Content and availability mapping
- Set agreed success metrics
VCC payment
- Onboard merchant and terminal IDs
- Define payment status rules
- Set exception and escalation process
Back office
- Invoice and folio source of record
- Commission and dispute rules
- Go/no-go on data
Let’s scope your pilot.
Start with a pilot scoped to your markets and partners. DerbySoft commits to measurable results before any further rollout decision.
Already moving beyond the GDS
The chains already moving beyond the GDS
DerbySoft Business Travel Solutions is live with leading hotel groups across Europe, the Americas, and Asia Pacific.
Details that matter
Common questions from hotel teams
Does this require changes to our CRS, PMS, or acquirer?
No. DerbySoft works alongside all of them. Funds settle via your existing acquirer; we remove manual work, not your payment relationships.
Does this create channel conflict with the GDS?
It complements the GDS. DerbySoft shifts suitable corporate volume to lower-cost direct connectivity without disrupting the GDS flow for volume that still belongs there.
What do we pay, and when?
One corporate booking fee, lower than GDS. The automation modules, including payments, invoicing, and reconciliation, add no cost of their own.
How do we measure whether it’s working?
Agreed metrics at pilot scoping: distribution cost vs. GDS baseline, rate activation speed, payment exception rate, folio completion rate, and manual reconciliation work avoided. Go/no-go on all of them.
Related blog articles
Go deeper on hotel workflows
The Technology Bottleneck Standing in the Way of Guest Personalization
Connectivity is the New Operating Model for Business Travel
Beyond the GDS: The Next Phase of Hotel Distribution Will Be Won on Multi-Sourcing Strategy
The opportunity
Most distribution decisions move one number. This one moves three.
Right now it’s about increasing booking volume and attachment while balancing your GDS incentive, a model that’s ripe for disruption, and dealing with rising ops costs eating into margin on the other side. DerbySoft changes all three simultaneously.
Revenue
Access richer hotel content to boost attachment, with a clean, AI-driven booking, payment, and reconciliation experience that keeps accounts sticky at renewal and helps win new customers.
Economics
Earn more per booking by going direct: stronger chain commercials and OTA-margin recapture. A hybrid flow offsets GDS incentive decline as you shift suitable volume gradually.
Efficiency
Spend less servicing it with automated VCC, folio collection, and reconciliation: not the pre- and post-stay work that drains margin from your service desks and finance teams.
Who is it for
A solution for every team
This is a multi-stakeholder decision. Each role measures success differently. Here’s what each one gets.
A sharper story in every RFP. Faster on every rate.
A strong hotel attachment is crucial to your success. DerbySoft gives you documented uplift you can show. With more modern connectivity and rates going live in days, you enable a better booking experience and can respond to RFPs faster than competitors still waiting on GDS mapping cycles.
- +5-15% documented attachment baseline, evidence for clients, not just claims
- New chain rates live in days, not 6-12+ weeks
- Better commercial terms as you shift direct and become a preferred chain partner
- Full TMC production visibility. No more volume hidden inside OTA flows
- Stickier accounts at renewal: cleaner booking, payment, and expense experience
Hotels live in days. Content that’s structured, complete, and accurate.
The GDS mapping cycle takes 6-12+ weeks and produces errors. DerbySoft connects directly to the chain CRS. Rates go live in days, all rate plans with correct inclusions, cancellation policy, and loyalty tagging.
- Rate activation in days vs. 6-12+ weeks
- All granted rate plans with accurate inclusions, policy, loyalty tagging as structured fields
- Content parseable by your OBT and by AI booking tools
- Preferred direct partner relationship with each connected chain
The calls your agents should never have to make.
10-20% of bookings require a pre-arrival call to a hotel to confirm VCC. That’s thousands of agent hours on hotel-side failures. DerbySoft handles auth above-property so those calls stop, and so do the traveler complaints at check-in.
- ~50% of manual interventions removed from the booking flow
- No more pre-arrival calls to hotels to confirm VCC auth
- Fewer traveler complaints and payment confirmed before arrival
- Less reactive ops; more capacity for high-value servicing
Close the finance loop. At no added cost.
Many TMCs pay per-booking fees to third-party reconciliation vendors that are slow and error-prone. DerbySoft replaces that with automated matching included in the connectivity fee, invoices VAT-compliant by default, disputes resolved in days not months.
- Reconciliation included. No per-booking third-party fees.
- VAT-compliant invoices with all required fields, delivered automatically
- Commission disputes resolved in days, not months
- Only genuine exceptions reach your team, everything else clears
Stop chasing hotels for information they should send automatically.
20-40% of corporate stays result in your team chasing hotels for folios; late, incomplete, or missing VAT fields. DerbySoft retrieves, validates, and delivers structured folio data automatically after every stay. No requests, no chasing, no corrections.
- Folio data retrieved and validated automatically after every stay. No manual requests
- Structured VAT fields delivered as standard, not chased after the fact
- Exception-only workflow. Your team touches only what genuinely needs attention
- No more cross-referencing booking data across siloed systems
- Fewer back-and-forth emails with hotels on missing or incorrect information
What you get
Four outcomes your agency measures from day one.
Each maps to a stage of the platform. Each is measurable against a baseline you agree before the pilot starts.
Attachment that wins RFPs and renews accounts
Mediocre attachment quietly erodes account upside and increases churn risk. DerbySoft connects you to cleaner, richer hotel supply, so you delight your customers and can respond to RFPs faster.
Share the margin OTAs currently keep
On every OTA-intermediated B2B booking, 3-5% goes to the OTA. Go direct through DerbySoft and that margin is freed to split between the hotel and your agency.
Stop absorbing hotel-side failures
20-40% of bookings currently need a human touch that should be unnecessary. DerbySoft handles VCC auth before check-in and folio delivery after checkout, automatically.
Close the finance loop at no added cost
Automated booking, stay, payment, and commission matching included in the connectivity fee. VAT-compliant invoices delivered. Commission disputes resolved in days, not months.
Getting started
One connection. Four stages.
Each stage has a different owner and approval path inside your agency. Each moves at its own pace. Connectivity is the entry point.
Connect
- Direct link to chain CRS
- Structured rates, policies, inclusions
- Live in days; no GDS mapping cycle
Pay
- VCC authorized above-property
- No pre-arrival calls
- Payment certainty before check-in
Invoice
- Folio retrieved and validated
- No post-stay chasing from TMCs
- Structured evidence delivered
Reconcile
- Bookings, stays, payments, commissions matched
- Only exceptions surface
- Finance loop closes faster
Let’s scope your pilot.
Start with a pilot scoped to your markets and partners. DerbySoft commits to measurable results before any further rollout decision.
Already moving beyond the GDS
The agencies already moving beyond the GDS
DerbySoft Business Travel Solutions is live with leading TMCs and travel platforms across global corporate travel markets.
Details that matter
Common questions from TMC teams
Does this replace our OBT, GDS, or mid-office?
No. Business Travel Solutions connects into the booking and servicing flow around those tools. It gives suitable hotel volume a direct path while keeping your existing stack in place.
Can we control which hotel partners use this path?
Yes. Pilots can be scoped by market, partner, corporate account, rate plan, or workflow so teams can measure a clean baseline.
What happens when payment or folio data is missing?
The platform routes true exceptions for review. The goal is to remove routine checks while keeping teams focused on the few cases that need attention.
How do we prove savings to clients?
Savings can be tracked against agreed baselines: booking cost, hotel attachment, manual VCC work, folio completion, and commission recovery.
Related blog articles
Go deeper on hotel workflows
The Technology Bottleneck Standing in the Way of Guest Personalization
Connectivity is the New Operating Model for Business Travel
Beyond the GDS: The Next Phase of Hotel Distribution Will Be Won on Multi-Sourcing Strategy
Talk to the DerbySoft Business Travel Solutions team
Tell us about your markets, partners, and volumes. We’ll come back with a pilot scope and measurable targets before any rollout commitment.
Corporate hotel distribution that goes all the way.
See how Business Travel Solutions connects TMCs and hotel chains, with structured content, payment clarity, and automated post-booking workflows built in from the start.
A hotel booking flow built for TMC operations.
See how Business Travel Solutions helps TMCs reach direct hotel content, reduce VCC work, and automate post-stay workflows without replacing the systems teams already use.