DerbySoft Expands Partnership with Rakuten Travel Xchange

April 11, 2022, Dallas, Texas— DerbySoft, the leading technology provider of high-performance distribution services, announces an expansion of their partnership with Rakuten Travel Xchange, the accommodation connectivity and travel technology division within the Rakuten Group.

DerbySoft and Rakuten Travel Xchange (RTX) signed a formal partnership in early 2021 to leverage DerbySoft’s strong global presence and its extensive hotel partner network. The business and technical teams at RTX and DerbySoft analyzed different connectivity models before deciding on a suitable model that allowed RTX to have real-time access to hotel rates and availability.

“Rakuten Travel Xchange plays a key role in the global expansion of Rakuten Group’s travel vertical beyond its market leading position in Japan. Rakuten Travel Xchange works with clients in over 100 countries and is always seeking partnerships to further enhance our already significant global footprint. We believe DerbySoft can help us to further expand our direct hotel relationships, and we look forward to helping our hotel partners access our extensive international network of Rakuten owned businesses and distribution partners,” states Anna Tsujihata, Head of Hotel Contracting and Connectivity.

“DerbySoft has a long relationship with the Rakuten Group, having worked with them in Japan since 2011, and we are excited to expand on this relationship by connecting Rakuten Travel Xchange with hotels and resorts globally,” states Duane Overgaard, President of Connectivity at DerbySoft and Senior Vice-President for DerbySoft. “As travel opens up in the Asia-Pacific region, travelers are looking for different options, and DerbySoft has strong partnerships with hotels and resorts globally to help expand Rakuten Travel Xchange’s global reach.

DerbySoft recently hit a major milestone by processing 12-million room nights per month while continuing to support current connections and expanding great partnerships like this with Rakuten Travel Xchange.

About DerbySoft

DerbySoft’s mission is to make the travel business easier through industry-leading technology that empowers travel industry services. The company supports technology for Connectivity Services at the CRS and PMS levels, Marketing Services which uses machine learning and rich data to drive high-performing marketing campaigns and a Content platform that collects, manages and distributes quality hotel content.

DerbySoft’s technology empowers the travel industry around the globe. Headquartered in Dallas, Texas, USA, DerbySoft serves partners in 197 countries around the world. To learn more about the company’s services and how to work with DerbySoft, visit

About Rakuten Travel Xchange

Rakuten Travel Xchange is the accommodation connectivity and travel technology division within the Rakuten Group – a global group of e-commerce, fintech, digital, and communications service companies operating 70+ businesses in over 30 countries and regions. Rakuten Travel Xchange acts as the bridge between accommodation partners and customers worldwide, by distributing its global inventory and the directly negotiated rates of Rakuten Travel and Rakuten LIFULL STAY, enabling its clients globally to send their guests anywhere in the world.

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